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Program Curriculum



  Day 1 | Onboarding
Available in days
days after you enroll
  • Welcome to the Program! (1:09)
  • The Plan for Your Training (1:38)
  • Request Access to Zoho CRM (2:47)
  • Setup Email IMAP (7:28)
  • Add Your Email Signature (2:19)
  • Ensure You Have The Correct User Profile and Role (4:55)
  • Download the Zoho CRM Mobile App (1:32)
  Day 2 | Basic Training
Available in days
days after you enroll
  • Core Modules Explained (50:26)
  • Create a Record (5:07)
  • Editing a Record (3:19)
  • Clone Records (1:25)
  • Add Notes (6:08)
  • Attachments & Links (3:38)
  • Activities (15:15)
  • Delete and Restore Records (4:38)
  • Lead Conversion (9:25)
  • Mass Update Records (1:50)
  • Searching & Filtering List Views (5:24)
  • Custom Views (5:19)
  • Sending Emails (3:20)
  • Email Insights (5:31)
  • Send Mass Emails (4:32)
  • Create and Send a Quote (8:29)
  • Reports & Analytics (7:37)
  • Mobile CRM (13:24)
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